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Customer Service Representative

2 months ago

Birmingham, Birmingham, United Kingdom Moto Full time
About the Role

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining stock levels, and ensuring a clean and welcoming store environment.

Key Responsibilities
  • Maintain stock levels by replenishing displays and fridges
  • Prepare hot food and refreshments
  • Serve customers in a timely manner
  • Provide exceptional customer service
  • Handle customer enquiries
  • Operate tills and process orders
  • Maintain standards around product quality and store cleanliness
What We Offer
  • Up to 400 reward for every successful refer a friend
  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more...
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay
Requirements

Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we'd love to hear from you

Where our customer's journey pauses, yours just begins.