Warranty Administrator
3 weeks ago
About Perrys
Perrys is one of the UK's largest Car Dealership Groups, serving customers since 1908 with over 50 branches across the country. As an official franchised dealer for many popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall, we're committed to delivering exceptional customer experiences.
Job Summary
We're seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a key member of our service department, you'll be responsible for managing warranty claims, ensuring all paperwork meets group and manufacturer standards, and working closely with advisors and management.
Key Responsibilities
- Manage warranty claims within the service department, ensuring all paperwork is completed to the required standards.
- Work closely with advisors and management to ensure seamless warranty process.
- Provide exceptional customer service, responding to queries and resolving issues in a timely manner.
- Maintain accurate records and reports, using the 1link and/or Kerridge system.
Requirements
- Minimum 12 months' experience in warranty administration or service administration.
- Good knowledge of the 1link and/or Kerridge system.
- Excellent organizational and interpersonal skills.
What We Offer
- Training and development opportunities.
- Company pension scheme.
- Employee discount on Perrys vehicles.
Confidentiality
Any applications will be treated with the utmost confidentiality.
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