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Front of House Team Member

2 months ago

Exeter, Devon, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn Exeter Central St Davids. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience.

About the Role
  • Provide exceptional customer service to our guests, responding to their needs and ensuring their stay is enjoyable and memorable.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages to our guests, using our menu and drinks options.
  • Manage the front desk, handling check-ins, check-outs, and guest queries.
  • Contribute to a positive and supportive team environment, working together to achieve our goals and objectives.
What We Offer
  • A competitive hourly rate of up to £11.79.
  • A guaranteed 8-15 hours per week, allowing you to plan your week with confidence.
  • A permanent contract, with no zero-hours agreements.
  • Training and support to help you succeed in your role.
  • A Whitbread Benefits card, offering discounts and rewards.
  • Pension and saving schemes, to help you plan for your future.
Why Join Us?

At Premier Inn, we pride ourselves on delivering exceptional customer service and creating a warm and welcoming environment for our guests. As a Front of House Team Member, you will be part of a dynamic and supportive team, working together to achieve our goals and objectives. We offer a range of benefits and rewards, including a competitive hourly rate, guaranteed hours, and training and support to help you succeed in your role.