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Tour Operator Administrator and Concierge Assistant
2 months ago
Job Title: Tour Operator Administrator and Concierge Assistant
Job Type: Full-time/Part-time
Company: Travel Trade Recruitment
Location: Wilmslow
Job Description:
We are seeking a highly organized and detail-oriented Administrator to join our team as a Tour Operator Administrator and Concierge Assistant. As a key member of our team, you will provide administrative support to our sales team and concierge assistance directly with clients.
Key Responsibilities:
- Provide administrative support to the sales team, including data-entry and maintenance of company back-office systems.
- Offer concierge assistance to clients, including pre and post-travel support.
- Provide clients with documentation, including pre and post-travel materials.
- Answer client questions and queries in a timely and professional manner.
- Deal with incoming call enquiries and redirect where required.
Requirements:
- Excellent attention to detail and first-class organization skills.
- Previous experience working in an administrative role for at least 12 months.
- Great communication skills, both written and verbal.
- Excellent knowledge of Microsoft Office (Word, Excel, Outlook).
- Proactive and flexible in their approach to work and willing to go the extra mile when required.
- Minimum GCSE (or equivalent) English and Maths.
What We Offer:
A competitive starting salary up to £23,750 dependent on experience, along with additional benefits and perks of working in the travel industry. A friendly team environment and the opportunity to work with a well-established company in the travel industry.
