Field Service Technician

4 weeks ago

Craven Arms, Shropshire, United Kingdom Brammer Buck & Hickman Full time
Job Title: Field Service Engineer

Join our team as a Field Service Engineer and play a key role in delivering exceptional service to our customers.

Job Summary:

We are seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers' compressed air systems.

Key Responsibilities:
  • Perform scheduled preventative maintenance and ad-hoc servicing of compressed air equipment and ancillary equipment.
  • Attend breakdowns and reported compressor faults, diagnose mechanical or electrical faults and resolve/repair where possible.
  • Identify parts needed and liaise with suppliers if required.
  • Commission new compressed air equipment and ancillaries.
  • Work in a team of technicians.
  • Participate in the mobile service technician on-call rota.
  • Look for and propose improvements to operational processes, seek feedback from all colleagues on efficiencies.
  • Undertake problem-solving for customers' ad-hoc technical issues or technical requirements, work with customers to propose technical solutions.
  • Timely use of the service scheduling system to report on service visits and record parts/labor/mileage.
  • Survey new customer sites to draw up a list of all compressed air equipment details and part numbers for service consumables.
  • Perform Air Quality Testing.
  • Perform basic electrical testing related to compressor controls.
  • Work with the Service Coordinator to assist tracking of parts used, returned and incorrect.
  • Write Method Statements and undertake Risk Assessments.
  • Maintain company vehicle and adhere to driver & vehicle management procedures.
Health & Safety:
  • Actively engage with CompCare Health & Safety policies and procedures and be responsible.
  • Be aware of and always apply customer Health and Safety regulations on customer's site.
  • Adhere to CompCare Risk Assessments and Method Statements.
Requirements:
  • The ability to work without supervision is essential, most service jobs are attended by one technician.
  • The ability to communicate with customers in a professional manner, explain issues and how they may be resolved.
  • Being familiar with the correct use of lifting gear (slings, eyebolts, frames) would be advantageous.
  • Knowledge of three-phase electrics.
  • Full clean UK driving license.
  • Computer literacy.
  • Able to travel across CompCare's region.
  • Able to participate in the call-out rota.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

We are committed to delivering exceptional service to our customers and are looking for a talented and motivated individual to join our team.

If you are a skilled and experienced Field Service Engineer looking for a new challenge, please apply today.

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