Hospitality Team Leader
7 days ago
Team Leadership Opportunity at WHSmith
As a Team Leader at WHSmith, you will be responsible for leading and inspiring your team to provide exceptional customer service and create a working environment that fosters growth and development.
Key Responsibilities:
- Develop and implement strategies to improve store performance and customer satisfaction.
- Lead by example and demonstrate a passion for delivering exceptional customer experiences.
- Collaborate with colleagues to achieve business objectives and drive sales growth.
- Identify and develop opportunities for team members to learn and grow, ensuring a culture of recognition and support.
- Maintain a safe and clean store environment, adhering to company standards and regulations.
Requirements:
- Proven experience in a leadership role, preferably in a retail or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- A passion for delivering exceptional customer service and a commitment to driving sales growth.
- Ability to work flexibly, including weekends and holidays, to meet business needs.
Benefits:
- A competitive salary and benefits package, including pension scheme and paid annual leave.
- Opportunities for career development and growth within the company.
- A range of employee discounts and rewards, including retail partner deals and employee assistance programs.
Shift Pattern: Flexible, including weekends and holidays
Position Type: Permanent
Full Time / Part Time: Part Time
Function / Region: Retail - North
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