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Shift Manager
2 months ago
About Domino's Pizza
Domino's Pizza is a leading global pizza delivery company that values winning, service, quality, and relationships. We are currently seeking a Full-time Shift Manager to join our team.
Job Summary
The Shift Manager role is a fast-paced, hands-on career progression program that helps you gain quick, valuable, and effective knowledge to lead you towards being a Domino's Store Manager in 12-18 months. If you can manage quality, manage speed, and manage people; you will be able to produce great results.
Main Responsibilities
- To set and implement standard operating procedures and the service standards of the store.
- To manage the pre-assigned staff for both front and back of house and to ensure that the agreed brand standards are achieved.
- Manage and motivate, recruit, train, and develop staff according to company policies and employment laws.
- Responsible for human resource management including the implementation of Domino's disciplinary procedures, dealing with grievances, and conducting annual appraisals of staff.
- Manage labour costs and overheads, plan, forecast, and set budgets and annual sales targets whilst effectively monitoring and evaluating business performance as directed by the Manager.
- Manage cash and payment systems in accordance with company-defined procedures and policies at all times with staff and customer safety treated with the utmost priority.
- Manage and maintain the effectiveness of IT and other essential in-store systems and ensure that data is kept secure and confidential at all times.
- Plan, implement and effectively manage the marketing strategy and activities as directed by the Store & Area Manager.
- Plan and implement shop merchandising, layout, and customer traffic flow to maximize sales, customer satisfaction, appearance, image, and ergonomics for customers as directed by the Store Manager.
- Manage, maintain and report daily stock of all food and beverage items and ensure that food deliveries are correctly checked, stored, and entered into the computer system.
- Manage health & safety, security, and emergency systems, staff, and customer awareness systems according to company policies and relevant laws.
- Hold weekly review meetings with staff to review the previous week's targets, sales, and wage costs in addition to reviewing food spend.
- Develop personal skills and capability through ongoing training as provided by the company or company-approved training providers.
Requirements
- Must have experience in a similar role in a fast-paced, high-volume retail food service restaurant at manager/assistant manager level.
- Be able to demonstrate supervisory & leadership qualities.
- Have the desire to progress to an Area Manager role.
What We Offer
- Competitive pay rates
- Generous Holiday Allowance
- Training and Support
- Flexibility of Hours
- Career Development Opportunities
- Free Uniform
- We cover Business Delivery Insurance
- Discounted Food
- And much more
