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Senior Team Leader

2 months ago

Chester, Cheshire, United Kingdom The Architect, Chester Full time

**About the Role**

We are seeking a highly skilled and experienced Deputy Manager to join our team at The Architect in Chester. As a Deputy Manager, you will play a key role in the day-to-day operations of the restaurant, working closely with the General Manager to ensure the smooth running of the business.

**Key Responsibilities**

  • Assist the General Manager in the overall management of the restaurant, including staff supervision, customer service, and inventory management.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Monitor and control labor costs, inventory levels, and cash handling procedures to ensure the restaurant's financial performance.
  • Collaborate with the kitchen team to maintain high-quality food standards and ensure efficient food preparation and service.
  • Provide exceptional customer service, responding promptly to customer complaints and resolving issues in a professional and courteous manner.

**What We Offer**

  • A competitive salary, up to £32,000, plus tronc (tips paid into your bank)
  • Paid overtime
  • Great cash tips*
  • Free meals on shift, choose from the menu
  • 30% discount for you, your friends and family across B&P and our group, including Wagamama
  • It's never too early to start saving for the future with a NEST pension
  • Protection for your family with life assurance
  • Great discounts via Perks on Tap, saving you money on everyday purchases and more
  • Cycle to work scheme
  • £1,000 referral bonus for introducing new Managers or Chefs to the company

**Your Wellbeing – it's important to us**

  • Free 24-hour confidential legal and information helpline for you and your family
  • Bespoke wellbeing support offering free counselling for all crew
  • Access to health checks and virtual GP appointments
  • Discounted gym membership
  • Plenty of social get togethers – it's not all work and no play