Medical Telephonist

16 hours ago

Hereford, Herefordshire, United Kingdom Hereford Medical Group Full time
About the Role

We are seeking a skilled and compassionate Medical Telephonist to join our team at Hereford Medical Group. As a Medical Telephonist, you will play a vital role in supporting the care pathway of patients, receiving telephone calls, making appointments, and providing administrative support to our healthcare team.

Key Responsibilities
  • Answering and directing telephone calls to the appropriate healthcare professional
  • Making appointments and managing patient bookings
  • Providing administrative support to the healthcare team
  • Managing patient records and maintaining accurate data
  • Working collaboratively with the healthcare team to ensure seamless patient care
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and experience with medical software
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility to work varying shifts and hours
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a dynamic and forward-thinking healthcare team

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