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Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full timeAbout The RoleWe are seeking a skilled and enthusiastic Receptionist to join our team at Nazareth Care Charitable Trust. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to visitors, relatives, and suppliers, as well as handling enquiries via phone and face-to-face.Duties and Responsibilities:Meet...
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Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full timeAbout The RoleWe are seeking a skilled and friendly Receptionist to join our team at Nazareth Care Charitable Trust. As a key member of our front desk team, you will be responsible for providing exceptional customer service to visitors, relatives, and suppliers, as well as handling enquiries via phone and face-to-face.Duties and Responsibilities:Meet and...
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Receptionist
1 month ago
Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full timeAbout The RoleWe are seeking a skilled and friendly Receptionist to join our team at Nazareth Care Charitable Trust. As a key member of our front desk team, you will be responsible for providing exceptional customer service to visitors, relatives, and suppliers, as well as handling enquiries via phone and face-to-face.Duties and Responsibilities:Meet and...
Receptionist
2 months ago
We are seeking a skilled and friendly Receptionist to join our team at Richmond Villages Cheltenham. As the first point of contact for our residents, visitors, and staff, you will play a vital role in providing a warm and welcoming experience.
Key Responsibilities:- Offer refreshments to visitors and manage sign-ins
- Handle incoming calls, direct them appropriately, and relay messages
- Address resident queries and report them as necessary
- Process financial transactions for sundry items, issue receipts, and confirm payments
- Update display boards with current information
- Manage mail, ensuring prompt correspondence and reporting unresolved items
- Coordinate bookings and update records for restaurant reservations, maintenance, and transport
- Keep records current, including forms, room status, and resident lists
- Previous experience in reception or care home roles is beneficial
- Excellent communication abilities and superb phone etiquette
- Familiarity with Microsoft Office
- Outstanding attention to detail and ability to manage time efficiently
- Competitive salary and benefits package
- Opportunity to work in a dynamic and supportive team environment
- Professional development and training opportunities
- Access to our global wellbeing programme, Viva
We are committed to providing a positive and inclusive work environment that supports the health and wellbeing of our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
