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Waiter/Waitress

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Malmaison Full time
Join Our Team at Malmaison

We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Malmaison Newcastle. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

About the Role
  • Provide outstanding customer service and ensure a warm welcome to our guests.
  • Take orders and serve food and beverages in a timely and efficient manner.
  • Manage tables and ensure a smooth dining experience for our guests.
  • Work collaboratively with the kitchen and restaurant management to ensure seamless service.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer
  • A competitive hourly rate of up to £12.95 (inc TRONC) with opportunities for overtime.
  • A 30-hour permanent contract with flexible shift patterns.
  • A range of benefits, including heavily discounted staff room rates, discounted friends and family room rates, and 35% off your bill when dining in our Brasseries and Bistros.
  • Fully funded apprenticeship programmes to support your career development.
  • A cycle to work scheme and healthcare cash plans.
  • A referral scheme with up to £1500 for successful referrals.
  • A decent uniform and a wellness and national campaign days calendar.
  • Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
  • A proud sponsor of The Brain Charity, supporting people with neurological conditions.
  • An employee assistance programme with free, confidential advice available 24/7.
Our Sustainability Goals
  • 100% of our electricity is generated using renewable energy.
  • We recycle a minimum of 70% of our waste from our hotels.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas.
  • We offer volunteer days for sustainable charities on full pay.

At Malmaison, we are committed to creating a positive and inclusive work environment. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.