Trainee Shift Manager

5 days ago


Ilminster, Somerset, United Kingdom McDonald's Full time
About the Role

As a Trainee Shift Manager at McDonald's, you will embark on an accelerated training programme that will equip you with the skills and knowledge to lead and inspire teams within one of our £multi-million restaurants.

This six-month programme is designed to develop your leadership skills, with a focus on customer-focused behaviours, integrity, and honesty. You will work closely with our crew, crew trainers, customer care teams, and managers of all levels to implement strategies that improve sales and profitability.

Throughout your journey, you will gain hands-on experience in our kitchens, service areas, customer areas, and drive-thru, giving you the confidence to make a significant impact across each of our day parts.

Key Responsibilities
  • Role model customer-focused behaviours
  • Act with integrity, honesty, and in line with our McDonald's values
  • Display leadership by coaching the team and providing feedback and development opportunities
  • Lead the team to have a shared understanding and vision of an exceptional customer experience
  • Work with the wider management team to implement strategies to improve the business on sales and profitability
  • Analyse trends inside and outside of the restaurants that can impact the business
What We Offer

As a Trainee Shift Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will have access to a comprehensive training programme, including:

  • Holiday pay
  • Service Awards
  • Enrolment in Pension scheme
  • Private Health care package
  • Meal allowance
  • Employee discounts from top high street and online brands

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and appreciated. If you are a motivated and ambitious individual who is passionate about leading and inspiring teams, we encourage you to apply for this exciting opportunity.



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