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Commercial Operations Assistant Manager

2 months ago

Norwich, Norfolk, United Kingdom Mace Full time

At Mace, we strive to push the limits of what is possible. Our mission is to create responsible environments that positively impact our people, communities, and societies worldwide. To discover more about our mission, culture, and priorities, please visit our website.

Within our construction division, we leverage our distinctive blend of advanced practical skills and project delivery consultancy to maximize the potential of every initiative.

The Role: Collaborating with Mace Interiors to execute some of the most groundbreaking, sustainable, and technically sophisticated projects.

Our core values guide our consulting approach and define the individuals we seek to join us on our journey:

Safety First - Ensuring a Secure Environment:

  • You will champion Mace's commitment to Safety First, taking responsibility for upholding exceptional standards in safety, quality, cost, program, sustainability, and project compliance.
  • Your expertise in local Health and Safety regulations relevant to our project portfolio will be essential.
  • You will promote a diverse and inclusive workplace, recognizing the significance of the wellbeing of your team.

Client-Centric Approach - Delivering on Commitments:

  • You will oversee the execution of key projects and designated business areas, providing strategic guidance and monitoring outcomes in line with overarching goals.
  • Your support will be crucial for the long-term success of planning performance across specific sectors and the overall contribution to company objectives.
  • You will assist the planning team in ensuring that projects and tenders are effectively organized, scheduled, and tracked.
  • Responsibilities include producing monthly payment applications, updating cash flow forecasts, and aiding in internal cost reporting.
  • You will manage the procurement of subcontract packages, including conducting reviews and assessments of tender submissions.
  • Engagement in mid and post-tender discussions with potential subcontractors and suppliers will be part of your role.
  • You will draft subcontract agreements and manage package costs, including reviewing variation costs.
  • Final account settlements with the supply chain will be your responsibility.
  • You will oversee cost reporting and generate estimates for contract pricing, projected profit/loss, and pricing omissions.
  • Preparation of tender documents, including bills of quantities, will be required.
  • Participation in client and progress meetings is expected.
  • You will be accountable for the commercial management of subcontract packages from procurement to final account.
  • Managing the procurement of subcontract packages and materials, including tender documentation and administration, will be essential.
  • You will report on commercial package management to the commercial lead.
  • Establishing cost control systems and managing client and subcontract changes will be part of your duties.
  • You will implement risk and opportunity reporting mechanisms and mitigate risks to protect project margins.
  • Enhancing profitability through change and cost reduction initiatives, such as value engineering, will be a focus.
  • Collaboration within a multidisciplinary team will be vital.
  • You will work towards achieving net-zero carbon transition goals and share responsibility for identifying and managing associated carbon emissions during project delivery.

Integrity - Upholding Ethical Standards:

  • You will assist senior management in negotiations, contract development, and business development, ensuring due diligence is maintained.
  • Your support will contribute to the long-term strategic development of a function or Business Unit (BU), fostering a sustainable business future.
  • You will be committed to making a positive impact for our people, clients, and the planet, holding others accountable for upholding Mace's values.

Creating Opportunities - Empowering Team Excellence:

  • You will support your project team, fostering an environment for knowledge sharing and experience exchange.
  • Active networking, innovation, and understanding of best practices will be encouraged, utilizing the full resources of Mace Group.
  • You will develop and maintain effective communication and collaborative relationships with clients and other project stakeholders, both internal and external.

Required Qualifications:

  • Proficiency in MS Office tools.
  • Experience in subcontract profit and loss reporting.
  • Management of monthly commercial calendars.
  • Knowledge of contract management, including the Joint Contracts Tribunal (JCT) Suite of Contracts.
  • Ability to apply detailed technical expertise in managing complex tasks.
  • Experience in establishing cost control systems.
  • Leading value engineering and cost optimization exercises.
  • Preparation of monthly commercial reports.
  • Strong planning and organizational skills.
  • Effective communication and networking abilities with key stakeholders and senior leaders.
  • Established problem-solving skills, managing client expectations.
  • Ability to build strong client relationships.
  • Adaptability and responsiveness to change.
  • Demonstrated leadership qualities, providing clear direction and fostering a high-performance culture.
  • Encouragement and empowerment of team members, recognizing their contributions.
  • Support for the wider team to ensure objectives are met.

Additional Qualifications:

  • Progress towards membership of MCIOB / MAPM / MRICS / MICE or equivalent professional development.
  • Experience in the successful delivery of projects and programs within the construction sector.
  • Expertise in construction management.
  • Development of commercial and financial acumen.
  • Experience leading components of construction projects within large, diverse teams.
  • Ability to build relationships with key stakeholders.
  • Understanding of how carbon and sustainability considerations will influence project outcomes.
  • A degree in Quantity Surveying/Commercial Management (or equivalent), along with CSCS and Chartered MRICS (or equivalent).
  • Commitment to sustainability and social responsibility.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. We encourage applications from individuals who may not meet all criteria, as you may still be the ideal candidate for this or another role within our organization.

We are also open to discussing part-time, flexible, and hybrid working arrangements if suitable for the role.

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