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Hotel Operations Manager

3 months ago

Nuneaton, United Kingdom Britannia Hotels Full time

Position Overview

We are currently seeking a dedicated Duty Manager to oversee operations at one of our prestigious hotels.

About the Role

The Duty Manager plays a crucial role in ensuring the efficient management of hotel activities, delivering exceptional service to guests, and supporting various departments as needed.

Key Responsibilities:

  • Facilitate the seamless operation of the hotel.
  • Assist different departments to maintain high service standards.
  • Deliver outstanding customer service to enhance guest satisfaction.
  • Demonstrate confidence in handling diverse situations.
  • Possess experience as a duty manager or supervisory role in a bustling hotel environment.

Candidate Profile

The ideal candidate will have a background in hotel management or a related field, with proven experience in a similar role.

Benefits Offered:

  • Competitive salary package.
  • Opportunities for career advancement across the UK.
  • Generous staff discounts at our network of hotels.
  • Discounts on food and beverages during hotel stays.
  • Family and friends accommodation discounts.
  • Reduced rates for leisure club memberships.
  • Complimentary meals during shifts (when applicable).
  • Employee referral incentives.
  • Uniform provided (if applicable).
  • Up to 28 days of annual leave, including public holidays.
  • Participation in an auto-enrollment pension scheme.

We are committed to equality and diversity in the workplace. All applicants must provide proof of their right to work in the UK. We adhere to strict data protection policies as outlined on our website. Agencies are not permitted to apply.