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Field Application Engineer
2 months ago
The Field Application Engineer will be part of a dynamic team responsible for developing new opportunities in the global IT market. The ideal candidate will work with customers from ground to executive-level, manage projects with internal and external teams, and help grow the business. Customer and solution focus are key factors for this position, as well as business continuity and support.
Key Responsibilities- Provide technical pre-sales and post-sales assistance to customers.
- Enrich the Supermicro offering by evangelizing technology and portfolio within customers.
- Assist with technical support escalation and pre-sales queries.
- Be the trusted advisor within specific customer base, engaging at all levels within customers.
- Manage and develop leads from a technical capability standpoint.
- Deliver Proof of Concept (POC) to end-users and manage POCs end to end.
- Ability to investigate and work around issues.
- Deliver training to customers on new product offerings and roadmaps.
- Assist internal sales with training and meetings.
- A degree in a related field is desirable but not necessary. Relevant experience can offset a degree.
- 5-10 years of relevant experience within IT, specifically within Compute, Storage, and/or Networking.
- Good solution design and diagnostic skills.
- Familiarity and experience with a range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.
- Strong background with compute and storage hardware and architecture.
- Good ability to communicate ideas and solutions to a range of client types.
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.
We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
