Network Architect
2 months ago
Job Summary:
The IT Network Engineer will play a critical role in ensuring the smooth operation of JD Group's network services. This includes responding to incidents, performing day-to-day administration, and contributing to technical project work on all systems supported by the Network Team.
Key Responsibilities:
- Establish and maintain effective relationships with business stakeholders and Group IT teams to facilitate communication and education.
- Attend weekly team meetings and project progress meetings as required.
- Liaise with third-party suppliers and report on their performance to inform regular service reviews.
- Monitor incidents escalated by the IT Service Desk and ensure timely resolution in accordance with priority and applicable SLAs.
- Prioritize and assign day-to-day tasks to team members as required.
Requirements:
- Strong knowledge of Cisco routing, switching, and firewalling technologies, including ASA, ZBF, VPN, and IPS.
- Experience supporting small to medium WANs, including those using RIPv2, OSPF, EIGRP, and BGP.
- Experience supporting small to medium LAN environments, including LACP, MSTP, VRRP, and HSRP.
- Experience configuring and supporting VPN networks, including RA VPN, L2L, DMVPN, and eZVPN.
- Ability to translate business requirements into technical solutions.
- Strong analytical skills to quickly and accurately respond to reactive problems.
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