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2nd Line Technical Support Specialist

2 months ago

Fareham, Hampshire, United Kingdom Sterling Bridge Limited Full time

Role: 2nd Line Technical Support Specialist

Location: UK

Salary: £35,000 - £40,000

We are seeking an experienced Technical Support Engineer to join Sterling Bridge Limited, a leading Digital Aerospace company.

In this role, you will work closely with highly technical individuals on Cloud, On-Prem, and Network infrastructure across our large site. You will have access to paid training and certification opportunities, enabling you to develop your skills and advance your career.

Key Responsibilities:

  • Provide technical support for Cloud, On-Prem, and Network infrastructure
  • Collaborate with technical teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in training and certification programs to stay up-to-date with industry developments

Requirements:

  • Proven experience in technical support for Cloud, On-Prem, and Network infrastructure
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively