Coffee Shop Manager

1 week ago


Sherborne, Dorset, United Kingdom Costa Coffee Full time
Lead the Way at Costa Coffee

We're on the hunt for a talented Store Manager to join our team at Costa Coffee. As a Store Manager, you'll be responsible for leading your store to new heights, driving sales, and delivering exceptional customer experiences.

About the Role
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and motivate a high-performing team to achieve business objectives
  • Manage store operations, including inventory, labor, and customer service
  • Ensure compliance with company policies and procedures
  • Collaborate with the wider Costa Coffee team to achieve business goals
About You
  • Proven leadership experience in a retail or hospitality environment
  • Strong commercial acumen and ability to drive sales growth
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Passion for delivering exceptional customer experiences
What We Offer
  • Paid bonus scheme with potential to earn up to \u00a311.5K
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development opportunities
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Discount App - 50% off food & drinks in Costa-owned stores when not working
  • Share Incentive Plan - opportunity to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched
  • Cycle to work scheme
  • Dedicated discounts app for making savings on the go

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We're a team that values individuality, creativity, and collaboration. If you're a motivated and ambitious leader who shares our passion for coffee and customer service, we'd love to hear from you.



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