Shift Manager
2 months ago
About the Role
Job Summary
We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that the store is run efficiently.
Key Responsibilities
- Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be the first point of contact for customers, listening to their needs and resolving any issues
- Take ownership of running duty shifts, ensuring that the store is operating smoothly and efficiently
- Coach and develop colleagues to improve their skills and performance
- Monitor and maintain a high level of customer satisfaction, ensuring that customers leave the store with a positive experience
- Work closely with the management team to achieve business objectives and improve store performance
- Lead by example, demonstrating a strong work ethic and commitment to excellence
Requirements
- Previous experience in a retail or customer-facing role
- Excellent communication and leadership skills
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Ability to work flexible hours, including evenings and weekends
What We Offer
- A competitive rate of pay, starting from £14.28 an hour, with opportunities for progression and career development
- A comprehensive training program to help you develop your skills and knowledge
- A supportive and collaborative team environment
- The opportunity to work for a leading retailer with a strong commitment to customer service and community engagement
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