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Administrative Support Specialist

2 months ago

Doncaster, Doncaster, United Kingdom Rotherham Doncaster and South Humber NHSFT Full time
About the Role

We are seeking an enthusiastic and motivated individual to join our team as an Administrative Support Specialist. The successful candidate will provide a confidential, quality administrative service to an identified pathway within the CAMHS service.

Key Responsibilities
  • Provide administrative support to the CAMHS team, including creating and maintaining up-to-date computerized patient records and recall systems.
  • Communicate effectively with patients, visitors, and other stakeholders, applying discretion and empathy where necessary.
  • Assist in the production of high-quality documentation, using Microsoft Word and SystmOne, including confidential letters and reports.
  • Liaise with clients, professional staff, and other multi-agency partners to ensure seamless communication and collaboration.
  • Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems.
  • Book appointments, assessments, and groups/clinics in line with contracted requirements.
About Us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) is a leading healthcare provider that employs around 3700 talented colleagues. We offer a wide range of services, including mental health, physical health, learning disability, and drug and alcohol services.

We are passionate about enhancing the quality of our service and work hard to attract and select the right colleagues for our organization. Our goal is to employ individuals who share our passion for providing first-class care while remaining committed to our vision and values.

Requirements
  • GCSE Maths and English C+ or equivalent
  • Experience of using Microsoft Office applications
  • Experience of working in a busy admin office and experience of filing, photocopying, message taking, typing