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Asset Coordinator

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Grace Media Full time
CRM Coordinator Job Description

Fortuna Gaming is seeking a skilled CRM Coordinator to join its team in Newcastle City Centre. As a CRM Coordinator, you will play a crucial role in setting up, deploying, and managing the CRM strategy for a new suite of iGaming brands.

Key Responsibilities:
  • Plan, manage, and deploy CRM strategy for the company's new igaming brands.
  • Manage promotional calendar and ad hoc communications.
  • Campaign landing page content and publishing.
  • Campaigns briefing and coordination of assets across multiple stakeholders (design, social, and acquisition).
  • Campaign performance analysis and reporting.
  • Ensure all onsite, CRM, and acquisition activities are aligned (for example, game promotion and prioritisation onsite).
Requirements:
  • Experience of building customer journeys and conversion optimisation.
  • Analytical mindset with an ability to interpret financial data to inform decision making.
  • Desire to start new projects and see them through to completion.
  • Exceptional marketing copywriting, proof-reading, and communication skills.
  • Passionate about sports, particularly football and horse racing.
  • High proficiency in written English, with attention to detail.
  • CRM experience within the igaming industry.
What We Offer:
  • Opportunities for performance-related bonuses.
  • Pension Scheme.
  • Vast career progression opportunities.
  • Flexible working hours.
  • 23 days annual leave + bank holidays (plus 1 extra day for each year's service).

This role will be predominantly office-based in Newcastle upon Tyne (Blandford Square), with the remainder of time spent working from home.