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Retail Operations Manager

2 months ago


London, Greater London, United Kingdom 23. Degrees Full time

Store Manager Position Overview

Employment Type: Full Time

23.5 Degrees is seeking a skilled, enthusiastic, and inspiring Store Manager to oversee our retail operations. As the first UK franchised partner of Starbucks, we proudly operate 101 coffee retail locations. We value Equality and Diversity, encouraging all our partners (employees) to express their authentic selves at work. Our core principles include honesty, integrity, respect, accountability, and empowerment, fostering a culture of excellence.

Compensation: Store Manager Salary - Starting from £28,500 per annum

  • Flexible working hours
  • Availability for both weekdays and weekends

Benefits and Opportunities:

  • 30% discount on Starbucks merchandise and retail items.
  • Discounts and cashback from numerous high street retailers, including supermarkets.
  • Company Bonus Scheme offering up to 20% of salary.
  • Pension Scheme
  • Complimentary Life Assurance
  • Free beverages during shifts.
  • Comprehensive coffee and beverage training.
  • Enjoy a 30% discount on food and drinks during off-duty hours.
  • Access to Wellness programs.
  • Excellent training and development opportunities.
  • Potential for advancement to roles such as General Manager, District Coach, Area Coach, or positions within our Head Office.

Candidate Profile:

  • Experience as an Assistant Manager, Retail Manager, or Store Manager within the retail or hospitality sector.
  • A strong commitment to delivering exceptional customer service in a dynamic, customer-centric environment.
  • Proven skills in team development and coaching, enabling Baristas, Shift Managers, and Assistant Managers to excel.
  • Effective communication abilities to lead and guide a team of Baristas, Shift Managers, and Assistant Managers.
  • Demonstrated expertise in back-office operations, including labor management, scheduling, recruitment, inventory ordering, and stock audits, with a focus on achieving budgetary goals through team performance.

At 23.5 Degrees Ltd, our mission is to expand through beautifully designed Starbucks locations, honoring the Starbucks vision of inspiring and nurturing the human spirit - one person, one cup, and one neighborhood at a time.