European Sales Representative

2 days ago


Sheffield, Sheffield, United Kingdom Golf Travel Group Full time

About Us

The Golf Travel Group is a rapidly growing company specialising in UK, European and International golf holidays.

Job Overview

We are seeking a Sales Consultant to join our growing team. Your role will be to plan your clients' golf holiday, understanding their needs and requirements for their perfect getaway and matching them to the best package.

  • A fun, responsible and rewarding position within the travel industry
  • Comprehensive product and sales training
  • A relaxed and friendly working environment
  • Generous salary with sales incentives

Key Responsibilities

  • To ensure an excellent standard of customer service is always provided
  • To sell and book holidays from a wide range of media and establish the customers' travel needs to provide the right product and destination
  • Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs
  • To take client payments/balances and process correctly
  • Proactively identify, take ownership, and resolve customer queries in a timely manner
  • Build rapport with clients to ensure customer satisfaction and repeat business
  • Capture and record required client information
  • Responsible for all processes involving issuing of airline and train tickets, or other products appropriate to this role and checking for accuracy prior to booking
  • To assist with booking amendments and changes in line with terms and conditions
  • To deal with difficult situations when a client is unhappy and ensuring the situation is resolved in a timely manner with a positive outcome

What We Offer

  • Full-time, permanent position
  • Commission pay
  • Performance bonus
  • Canteen
  • Casual dress
  • Company events
  • Company pension
  • Gym membership
  • Transport links

Requirements

  • Previous experience not essential as full training will be given
  • Good communication skills with a professional approach and attitude
  • Confident in dealing with people
  • Good organisation, administration and time management skills

Location

  • Sheffield: reliably commute or plan to relocate before starting work


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