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European Sales Representative
2 months ago
The Golf Travel Group is a rapidly growing company specializing in UK, European, and International golf holidays.
We are seeking a Sales Consultant to join our team, responsible for planning clients' golf holidays and matching their needs to the best package.
Key Responsibilities- Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs
- Sell and book holidays from a wide range of media, establishing clients' travel needs to provide the right product and destination
- Proactively identify, take ownership, and resolve customer queries in a timely manner
- Build rapport with clients to ensure customer satisfaction and repeat business
- Capture and record required client information
- Responsible for all processes involving issuing of airline and train tickets, or other products appropriate to this role and checking for accuracy prior to booking
- Assist with booking amendments and changes in line with terms and conditions
- Deal with difficult situations when a client is unhappy and ensuring the situation is resolved in a timely manner with a positive outcome
- Comprehensive product and sales training
- A relaxed and friendly working environment
- Generous salary with sales incentives
- Canteen
- Casual dress
- Company events
- Company pension
- Gym membership
- Transport links
- Previous experience not essential as full training will be given
- Good communication skills with a professional approach and attitude
- Confident in dealing with people
- Good organization, administration, and time management skills