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Sales Support Technician

2 months ago


Liverpool, Liverpool, United Kingdom Cameron Clarke Associates Full time

Technical Sales Specialist | Internal Role

Cameron Clarke Associates is seeking a dedicated and knowledgeable Technical Sales Specialist to enhance our internal sales team. This position involves providing both sales and technical assistance to our clients, addressing a variety of commercial and technical inquiries.

The ideal candidate will possess a strong customer service orientation and a solid foundation in electrical engineering principles. If you thrive in a collaborative environment and excel in organizational tasks, we encourage you to consider this opportunity.

Key Responsibilities:

  • Manage the sales order process efficiently
  • Prepare and process quotations
  • Handle invoicing tasks
  • Respond to technical inquiries
  • Offer technical guidance to clients
  • Manage incoming telephone communications
  • Handle email correspondence professionally
  • Engage with customers to clarify information or resolve queries
  • Stay informed about new products and features

Candidate Requirements:

  • Strong background in Electrical Engineering, with ONC/HNC qualifications preferred
  • Familiarity with Sage 50cloud Accounts Software is a plus
  • Proficient in MS Office applications, particularly Word, Excel, and Access
  • Exceptional organizational and multitasking abilities
  • A collaborative team player with a commitment to excellence
  • Capable of meeting strict deadlines

What We Offer:

  • Company Pension Scheme
  • Performance-based Bonus
  • Generous annual leave policy, with additional days based on tenure
  • Comprehensive product training to support professional development and career advancement

Join Us: If you are passionate about providing excellent customer service and are looking for a rewarding role within a supportive team, we would love to hear from you.