Warranty Administrator

4 weeks ago


Wakefield, Wakefield, United Kingdom Sandal Motor Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Service department as a Warranty Administrator. This key role is critical to our team's success, and we are looking for someone who is passionate about delivering exceptional customer service and administrative support.

Key Responsibilities
  • Accurately process warranty and servicing invoices to ensure prompt payment processing
  • Handle various administrative duties associated with the service process, including managing technician write-up reports and ensuring compliance with manufacturer's warranty claims processes
  • Provide exceptional customer service and support to colleagues and managers
Requirements
  • At least 2 years of experience in an administrative role or in a similar position within the automotive industry
  • Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
  • Strong organizational skills with the ability to manage multiple tasks effectively
  • Excellent communication skills, with both colleagues and customers
What We Offer
  • Generous holiday allowance of 24 days plus Bank Holidays (Increases with length of service)
  • Additional Birthday day off
  • Excellent training opportunities to enhance your skills and career growth
  • 5-day working week
  • Contributory pension scheme
  • Eligible for our Car benefit scheme
  • Free staff parking
About Us

Sandal Motor Group is a leading BMW/MINI retailer in the area, committed to delivering a premium service to our customers. We are an equal opportunity employer, dedicated to promoting diversity and inclusion within the workplace.



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