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Application Support Coordinator

2 months ago

Reading, Reading, United Kingdom Signet Resources Full time

**Job Summary**

We are seeking a highly organized and meticulous Application Support Coordinator to join our team at Signet Resources. As a key member of our IT department, you will provide first-line support and assist with production questions and issues.

**Key Responsibilities**

  • Log and track employee queries and incidents.
  • Record and document all actions taken through ticketing systems.
  • Provide technical guidance and support to employees, either in-person or over the phone.
  • Set up new accounts and profiles, and resolve password issues.
  • Offer support and procedural documentation to employees.

**Requirements**

  • Detail-oriented and organized individual with experience in Microsoft Office Applications, particularly Excel and Access.
  • Experience in banking or financial services is highly desirable.
  • Knowledge of SQL queries is advantageous but not essential.

**What We Offer**

As a valued member of our team, you will enjoy a competitive daily rate and opportunities for personal and professional development. This is a fantastic opportunity to join a global company and contribute to its success.