Client Services Coordinator

3 weeks ago


Sheffield, United Kingdom Breast Cancer Now Full time
About Us

We are Breast Cancer Now, a charity dedicated to research and support for individuals affected by breast cancer. Our mission is to provide comprehensive assistance and reliable information regarding breast cancer, ensuring that no one faces this journey alone.

Our organization is home to leading experts in breast cancer research, driving essential studies in laboratories across the UK and Ireland. We offer support services, trustworthy information, and access to specialist nurses who are ready to assist whenever needed. Our dedicated advocates work tirelessly to secure the best treatments, services, and care for all impacted by breast cancer.

About the Role

In this position, you will be responsible for managing service inquiries with sensitivity and efficiency, showcasing exceptional customer service skills through various communication channels including phone, email, and occasionally in-person interactions.

Your role will be crucial in ensuring the seamless operation of services such as Moving Forward courses, Living with Secondary Breast Cancer, and Younger Women Together.

About You

You are enthusiastic, proactive, and dedicated to delivering outstanding customer service. As an experienced administrator, you possess strong organizational skills and a methodical approach, along with a solid understanding of IT systems, including database management.

With a friendly and approachable demeanor, you can quickly establish effective relationships with new individuals, demonstrating a sensitive understanding of confidentiality, particularly when working with vulnerable populations.

Job Description and Benefits

We encourage you to review the job description and our appealing benefits package.

Primary Location and Working Model

This role is primarily based in our office, with a hybrid working model allowing for a balance of in-office and remote work.

Our Commitment to Equity, Diversity, and Inclusion

We are dedicated to promoting equity, valuing diversity, and fostering an inclusive environment for everyone involved with our organization.


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