Client Affairs Officer

1 month ago


Winchester, Hampshire, United Kingdom Hampshire County Council Full time
Job Summary

We are seeking a skilled and compassionate Client Affairs Officer to join our Adults' Health and Care team. As a key member of our team, you will work closely with vulnerable adults, their relatives, and professional support to ensure their income is maximised and their assets are safeguarded from abuse and exploitation.

Key Responsibilities
  • Manage a caseload of clients, ensuring their income is maximised and their assets are protected
  • Empower clients to make decisions where possible, or make decisions in their best interests in accordance with the Mental Capacity Act
  • Develop and maintain effective relationships with clients, their relatives, and professional support
  • Manage client resources effectively to meet their needs and improve their quality of life
  • Work closely with the Court of Protection and Office of the Public Guardian to ensure compliance with relevant legislation
Requirements
  • Strong knowledge of the state benefits payable by the Department for Work and Pensions, including eligibility and entitlement
  • Excellent verbal and written communication skills, with the ability to work independently and manage conflicting demands
  • Strong numeracy, budgeting, and IT skills, with the ability to work with professional curiosity, creativity, and innovation
  • Ability to travel to various locations within Hampshire or other local authorities, with a current driver's licence and access to a reliable vehicle
What We Offer

We offer a commitment to your continued personal development and wellbeing, alongside an extensive benefits package. If you are a motivated and compassionate individual who is passionate about supporting vulnerable adults, we encourage you to apply for this exciting opportunity.



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