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Technical Support Specialist

2 months ago

Farringdon, Greater London, United Kingdom Tech4 Ltd Full time
Position Overview

Tech4 Ltd is seeking a dedicated Technical Support Specialist to join our dynamic IT department. This role is essential for providing both in-person and remote assistance to our users.

Key Responsibilities
  • Delivering Wintel and second-line support for server-related issues, with comprehensive training in Azure technologies provided.
  • Engaging with end-users to resolve technical challenges efficiently.
  • Participating in various projects that will enhance your technical skills and professional growth.
Qualifications

The ideal candidate will possess:

  • A minimum of 3 years of experience in IT support.
  • A CompTIA+ certification or an equivalent qualification.
  • Proficiency in:
    • Windows 10/11 desktop support.
    • Core Microsoft 365 technologies, including Exchange Online, SharePoint, and Office applications.
    • Service desk management and ticketing systems.
    • Windows Server 2012R2 and later versions.
Work Environment

This position is based in a flexible work environment, requiring attendance in the office for at least three days each week. We offer excellent training and career advancement opportunities for the right candidate.

Compensation

The salary range for this role is between £35,000 and £40,000, accompanied by a comprehensive benefits package.