Dispute Resolution Specialist

5 days ago


Bury St, Suffolk, United Kingdom UK Ministry of Defence Full time
Job Title: Dispute Resolution Officer

At the UK Ministry of Defence, we are seeking a highly skilled Dispute Resolution Officer to join our team.

Key Responsibilities:

  1. Travel Support: Provide expert guidance and support to personnel on travel-related matters, ensuring seamless travel experiences.
  2. Travel Cell Management: Effectively manage the Travel Cell Multi-User email account, ensuring timely and accurate communication.
  3. Policy Compliance: Process all incoming applications for duty travel, ensuring strict adherence to policy guidelines.
  4. Booking and Reservations: Book seats for civilian air travel, rail tickets, hotels, and other travel arrangements through the Defence Travel Amex GBT Booking Service.
  5. Travel Arrangements: Book trooper flights, standard ferry and Eurotunnel bookings, and other travel arrangements as required.
  6. Record Keeping: Maintain accurate ePC records and reconcile with monthly statements.
  7. Enquiries and Support: Respond to all email, telephone, and face-to-face enquiries related to travel, providing exceptional customer service.

About the Role:

This is an exciting opportunity to join our team and contribute to the smooth operation of our travel services. If you have a keen eye for detail, excellent communication skills, and a passion for travel, we encourage you to apply.



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