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Robotics Field Service Engineer
2 months ago
Job Type: Full-time
Salary: £40,000 - £45,000 per annum, plus 10% to 20% bonus
Benefits: Company car, pension, healthcare, life insurance, phone, laptop, and holidays
The RoleWe are seeking a technically motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for:
- Service, installation, breakdown, repair, and calibration of sophisticated medical laboratory automation and life sciences robotic liquid handling systems.
- Supporting scientific products located at customer sites, including pathology departments, university research laboratories, and pharmaceutical environments.
Key responsibilities include:
- Providing exceptional customer service and support to customers.
- Ensuring timely and efficient resolution of technical issues.
- Collaborating with cross-functional teams to resolve complex technical problems.
- Staying up-to-date with the latest technologies and advancements in the field.
Our client is a global manufacturer of innovative laboratory automation systems, supplying a wide range of products to the clinical diagnostics, biopharmaceutical, and research sectors. They have an integral role in the fight against Covid-19 and are committed to providing excellent customer service and fostering a welcoming and inclusive working environment.
As a Field Service Engineer, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our client's business.
This is an exciting opportunity for a motivated and customer-focused individual to join our team and make a real difference in the lives of our customers.
