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Transportation Manager

2 months ago

Bolton, Bolton, United Kingdom DIAMOND BUS Full time

Job Summary

The Service Delivery Manager will be responsible for leading and managing a team of drivers and bus operational staff to ensure a safe, punctual, reliable, and cost-effective delivery of services to our customers.

Key Responsibilities

  • Oversee the traffic office and supervisory team to ensure efficient management of bus operations.
  • Responsible for first-line driver management, including appraisals and training needs.
  • Manage the allocation of work, lost mileage, and network issues.
  • Ensure punctuality and adherence to Rotala policies and procedures.
  • Manage direct reports in accordance with Rotala policies and standard operating procedures.
  • Support the Managing Director in delivering agreed plans and budgets.
  • Ensure compliance with Operator's Licence undertakings.

Team Responsibility KPI's

The Service Delivery Manager will be responsible for ensuring that the following KPI's are met:

  • Random drug testing is conducted daily.
  • Random alcohol testing is conducted daily.
  • Driving licence checks are conducted daily.
  • Gate checks are conducted daily.
  • Service monitoring is conducted daily.
  • Depot punctuality is conducted daily.

Requirements

  • Transport Manager CPC qualification.
  • Excellent knowledge and understanding of British Domestic Hours Rules.
  • Basic level of competence in the use of Microsoft Office Suite and Omni-das and Ticketer systems.

Working Hours

The Service Delivery Manager will be required to work 45 hours per week, Monday to Friday, with flexibility to work weekends and anti-social hours as needed.

Health & Safety

The Service Delivery Manager will be required to comply with all Statutory/Company Health & Safety Policies and Procedures.