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Quality Assurance Manager

2 months ago


Telford, Telford and Wrekin, United Kingdom Technical Network Recruitment Ltd Full time
Job Overview

A fantastic opportunity for an experienced Quality Assurance professional to join a global manufacturing organisation and contribute to the success of a multinational company.

**Job Summary:**

We are seeking a highly skilled Quality Assurance Manager to lead a large team of quality professionals and drive quality excellence across the organisation.

Key Responsibilities:

  • Reporting to the Head of Quality, responsible for leading a team of quality professionals in implementing and maintaining quality systems and processes.
  • First point of contact for all customer concerns and complaints, ensuring prompt and effective resolution.
  • Lead 8D problem-solving activities, delegating work to team members and ensuring timely resolution of quality issues.
  • Audit systems and processes to ensure compliance with IATF16949 standard.
  • Analyse quality data to identify trends and areas for improvement, implementing corrective actions to enhance quality processes.
  • Collaborate with internal stakeholders to support new product introduction (NPI) activities, including APQP and PPAP submissions.

Requirements:

  • Proven experience as a Quality Assurance professional in an automotive tier 1 or OEM background.
  • HNC/ Degree in a technical subject or equivalent professional level qualification.
  • Excellent knowledge of quality systems, particularly IATF16949.
  • Strong communication and interpersonal skills, with the ability to liaise with demanding customers.
  • Excellent problem-solving skills, with experience in using quality tools such as APQP, 8D, MSA, 5Whys, and root cause analysis.
  • Lean Six Sigma green belt certification preferred.
  • Leadership ability to coach and develop team members, promoting a culture of quality excellence.

What We Offer:

As a top-level employer, we offer a competitive salary, pension contribution, life insurance, and health insurance. We also provide opportunities for professional development and career growth, making this a fantastic opportunity for ambitious individuals to join our team.