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Activities Coordinator

2 months ago


City of Westminster, Greater London, United Kingdom Riverside Full time
About the Role

We are seeking a highly motivated and experienced Activities Coordinator to join our team at Riverside. As an Activities Coordinator, you will play a key role in developing and delivering a comprehensive directory of services and opportunities to our customers, ensuring that our support service promotes empowerment and independence.

Key Responsibilities
  • Develop and deliver a programme of internal and external activities and opportunities, reflective of different customer needs, including culture and diversity issues.
  • Assist Journey Coaches to support customers with day-to-day tenancy issues, payment of rent, claiming benefits through linking in with external resources or development of relevant groups.
  • Support with referrals and assessments where required, working with potential customers to identify the most appropriate activity solutions for their needs.
  • Ensure customers have access to relevant external support services.
  • Support Journey Coaches to meet clearly defined customer outcome targets through key-working, support plans, risk assessments and other interventions.
  • Ensure that opportunities for education, training and employment opportunities are integral to the support service.
Requirements
  • Experience of working with vulnerable customer groups.
  • Experience of delivering structured support in either housing or social care.
  • Demonstrable IT skills to include basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support.
  • Demonstrate an understanding of the PIE approach.
What We Offer
  • Competitive pay and generous pension.
  • 28 days holidays plus bank holidays.
  • Flexible working options available.
  • Investment in your learning, personal development and technology.
  • A wide range of benefits.
About Riverside

We are a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.