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Credit Controller

2 months ago

WaltononThames, Surrey, United Kingdom E Personnel Recruitment Full time
Job Title: Regional Credit Controller

We are seeking a highly skilled Regional Credit Controller to join our team at E-Personnel Recruitment. As a Regional Credit Controller, you will be responsible for conducting collection activities, managing debtors, and ensuring timely payments are made.

Key Responsibilities:
  • Manage debt accounts to ensure timely payments and resolve any outstanding issues.
  • Collect debt within set targets and actively chase outstanding monies.
  • Identify, record, and process end-to-end dispute resolution.
  • Conduct structured collection calls and update notes in multiple systems.
  • Manage customers with complex billing requirements across multiple sites.
  • Resolve invoice disputes through investigation and root cause analysis.
  • Process credit and credit re-bill requests in the system.
  • Perform account reconciliations and attend regular regional debt calls and ledger reviews.
Requirements:
  • At least two years' experience in Credit Control and debt collection or customer service dispute resolution.
  • Comfortable working in a high-volume and fast-paced environment.
  • Service background is desirable.
  • Good communication skills in both written and spoken English.
  • CRM and Salesforce experience is beneficial.
  • User knowledge of SAP is desirable.
  • Sound IT skills, including intermediate Excel.
  • Competent negotiator and influencer.
  • Detail-focused and collaborative team player.

If you are a motivated and organized individual with a passion for credit control, we encourage you to apply for this exciting opportunity.