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Job Overview
The Clinical Support Team is a dynamic department that prides itself on working collaboratively as part of a cohesive unit. Our ward consists of 21 inpatient beds and a Surgical Assessment Unit, which is a busy and fast-paced environment that requires a high level of organization.
The role of the Ward Administrator is to provide administrative support to the clinical team, ensuring the smooth functioning of the ward through effective communication, general administration, and interaction with patients, visitors, and the multi-disciplinary team.
All activities will be under the direction of the Ward Sisters, Clinical Matron, and nurse in charge on shift.
Main Responsibilities
The successful candidate will be responsible for providing administrative support to the ward, including:
- Providing a welcoming and efficient service to visitors and patients
- Managing phone calls and correspondence
- Tracking patient journeys and requesting notes
- Filing and maintaining electronic systems
- Checking paperwork stocks
The ideal candidate will have excellent communication skills and the ability to work effectively with the multi-disciplinary team, including consultants, secretaries, and other administrative teams.
Working for Hampshire Hospitals NHS
Hampshire Hospitals NHS is a leading healthcare provider that strives to deliver outstanding care to every patient. Our vision is to provide a culture that places people at the heart of everything we do, where everyone belongs, and where learning, improvement, and excellence thrive.
We provide specialist services to patients across the UK and internationally, and we are committed to delivering high-quality care in a safe and supportive environment.
Person Specification
The ideal candidate will have:
- A good standard of secondary education
- Previous experience in a customer-facing role
- Experience working with IT systems
Desirable criteria include previous NHS experience and knowledge of the day-to-day running of a ward.
