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Counter Manager

2 months ago

Manchester, United Kingdom Clinique Full time
Clinique - Counter Manager - M&S - 30 Hours

About the Role:

Clinique is seeking a talented Counter Manager to join our team at M&S. As a Counter Manager, you will be responsible for providing exceptional customer service, creating a personalized shopping experience, and driving sales growth.

Key Responsibilities:

  • Develop and maintain a deep understanding of Clinique products and services
  • Provide personalized recommendations to customers, ensuring a seamless and enjoyable shopping experience
  • Work collaboratively with the sales team to achieve sales targets and drive business growth
  • Maintain a visually appealing store environment, adhering to Clinique's visual merchandising standards
  • Support the development and implementation of in-store promotions and events

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You:

  • Previous retail industry/customer services experience
  • A desire to understand customer skin and makeup goals to recommend custom-fit routines
  • A passion and energy to provide inspirational, authentic, and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country