Counter Assistant
4 weeks ago
About the Role
We are seeking a skilled Counter Assistant to join our team at WHSmith in Lewes post office. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.
Key Responsibilities
- Deliver outstanding customer service to all customers, responding to their needs and resolving any issues promptly.
- Manage queues and ensure customers can access our services quickly and efficiently.
- Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve team goals and objectives.
What We Offer
We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to our Employee Assistance Programme, which provides support for your wellbeing.
About Us
WHSmith is a leading retailer with a long history of providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.
Requirements
To be successful in this role, you will need to have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. You will also need to be flexible and able to work a variety of shifts, including weekends.
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