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IT Support Specialist

2 months ago

Waltham Cross, Hertfordshire, United Kingdom Xact Placements Limited Full time

Job Summary: We are seeking a highly skilled IT Support Engineer to join our team at Xact Placements Limited. As an IT Support Engineer, you will be responsible for the maintenance and support of all IT hardware and services across the organization.

Main Responsibilities:

  • Provide technical support and maintenance for all IT hardware and services, including desktop computers, laptops, printers, and network equipment.
  • Install, configure, and troubleshoot hardware and software issues, ensuring minimal downtime and optimal system performance.
  • Develop and implement technical solutions to improve the efficiency and effectiveness of IT services.
  • Collaborate with internal stakeholders to identify and prioritize technical requirements and implement solutions.

Requirements:

  • 2+ years of experience in a similar role, preferably in an educational setting.
  • Excellent customer service and communication skills, with the ability to work effectively with diverse stakeholders.
  • High-level knowledge of common user applications and proficiency in using Office 365.
  • Ability to uphold the quality of IT equipment, install new and existing software, and provide technical support to users.

What We Offer:

  • A competitive salary of £26,000-£30,000 per annum, depending on experience.