Head of Cash Operations

2 months ago


London, Greater London, United Kingdom Northern Trust Corporation Full time
About Northern Trust

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.

Role Overview

This is a senior leadership role within our Global Payments and Cash Management Operations (PCMO) group, reporting directly to the Global Head of Cash Services. PCMO is a critical component of our Asset Servicing COO organization, responsible for delivering core cash and liquidity management operations and treasury trade support services.

Key Responsibilities
  • Evaluate key business challenges and develop innovative solutions to drive business growth and improvement.
  • Lead the development and execution of strategic plans to enhance workflow, optimize operational processes, and drive operational resiliency.
  • Collaborate with senior leaders across Cash Services, Treasury, Credit, Business, and Technology to drive transformation and improve service delivery.
  • Manage and provide expertise for multiple functional groups within the Practice, ensuring alignment with company and functional strategy.
  • Develop and execute strategies to achieve key business objectives, leveraging data-driven insights to inform decision-making.
  • Proactively build relationships and partner with capability teams to uncover opportunities and develop strategies to improve service.
  • Conduct performance management, identify training and development needs, and establish performance standards for the Practice.
Requirements
  • Senior leadership experience within cash management, liquidity management, and payment operations, ideally from a Bank/Investment Bank/Custody Bank.
  • First-hand experience of re-imagining operational delivery and delivering change.
  • A change agent and champion of constant process improvement.
  • Data-driven, using data to measure performance, manage risk, and prioritize.
  • Strong senior stakeholder management skills and effective communication.
  • Ability to break complex issues down into understandable problem statements and engineer practical solutions.
  • Applies in-depth knowledge of own organization function or major operational segment, as well as business and commercial expertise, to differentiate the company from the competition.
  • Shapes the opinions of, and negotiates with, other senior leaders, establishing collaborative relationships across the business and with external organizations.
Why Join Northern Trust?

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. We value an inclusive workplace and understand flexibility means different things to different people. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies. Build your career with us and apply today.



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