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Business Operations Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom National Highways Full time

About the Role

We are seeking a highly organized and communicative Business Operations Coordinator to join our Business Services Team in the Midlands region. As a key member of our team, you will provide administrative support to our regional Operations directorate, ensuring seamless customer communication and correspondence.

Key Responsibilities

  • Engage with customers through verbal and written communication, responding to enquiries and complaints in a timely and professional manner.
  • Develop and maintain relationships with internal and external stakeholders to facilitate collaborative working and drive business growth.
  • Provide administrative support to the business, including executive and project support, meeting coordination, and supply management.
  • Develop and maintain performance management information and reports to ensure operational support and business services activities meet required standards and timelines.

Requirements

  • Excellent written and oral communication skills.
  • Strong time management and organizational skills, with the ability to adapt to changing priorities and work in a fast-paced environment.
  • Experience in the use of business information and document management systems, including Microsoft Office packages and Oracle applications.
  • Previous experience in an administration environment, with a focus on customer service and relationship building.

About Us

National Highways is a leading provider of strategic road network services, dedicated to ensuring safe, smooth, and reliable journeys for our customers. As a Business Operations Coordinator, you will play a critical role in supporting our operations and driving business growth.