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Head of Distribution Operations
2 months ago
About the Role:
We are seeking an experienced and skilled professional to lead our Distribution Network in the East or West Midlands area. As a Head of Distribution Operations, you will be responsible for developing, operating, and maintaining our distribution system efficiently and effectively.
Key Responsibilities:
- Set direction and provide creative and innovative leadership to meet targets and motivate your team to ensure consistently high levels of customer service.
- Set objectives, monitor, and drive performance, and take accountability of Distribution activities in the Distribution Area.
- Ensure that all customer complaints in the Distribution Area are brought to a successful resolution.
- Develop and implement strategies to improve performance and promote change, exercising a high degree of creativity and strategic vision.
- Collaborate with peers and key stakeholders to lead to successful outcomes for the East or West Midlands business.
Requirements:
- A degree in Electrical Engineering or equivalent level of education is preferred but not essential.
- A satisfactory Barring Service (DBS) check is required.
What We Offer:
- A competitive salary and annual performance-related bonus of up to 15% of basic salary.
- A contributory pension scheme with employer matching.
- Private healthcare scheme for you and contributory healthcare for your family.
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.
- Free on-site parking at all our main sites.
About Us:
We are National Grid, the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England, and South Wales. We serve communities of more than 8 million people, delivering heat, light, and power for homes and businesses.
