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Client Relations Coordinator

2 months ago

Basingstoke, Hampshire, United Kingdom ITW Full time

Become an integral part of the customer service team at ITW Global Fasteners, where you will contribute significantly to our operational success. Your primary role will involve managing customer orders, liaising with various departments, and ensuring that our clients receive their products promptly. If you possess excellent communication skills, strong organizational capabilities, and experience in customer service, we encourage you to consider this opportunity.

Key Responsibilities

  • Manage customer orders and schedules within the ERP system
  • Collaborate with multiple departments to facilitate efficient order processing
  • Address customer inquiries regarding order progress and delivery timelines
  • Generate warehouse pick list reports tailored to client specifications
  • Coordinate logistics and manage export documentation

Qualifications

Candidate Requirements

  • Exceptional communication and interpersonal skills
  • Strong organizational skills
  • Proficiency in Microsoft Office Suite
  • Ability to work collaboratively within a team environment

Desirable Qualifications

  • Prior experience in a related position
  • Familiarity with ERP software

Benefits

  • Competitive salary commensurate with experience
  • Generous vacation allowance and pension plan
  • Early finish on Fridays
  • Complimentary parking