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Communications and Marketing Lead

2 months ago


London, Greater London, United Kingdom Mace Full time

About Mace: At Mace, we are dedicated to pushing the limits of ambition. Our mission is to create responsible environments that have a transformative impact on our people, communities, and societies worldwide. To explore more about our mission, culture, and priorities, please visit our website.

Our Approach: Within our Consult division, we leverage our unique blend of advanced practical expertise and project delivery consultancy to unlock the potential of every initiative.

Our Core Values: Our values guide our consulting approach and define the individuals we seek to join our journey:

  • Safety First: Ensuring everyone returns home safe and sound.
  • Client Focus: Delivering on our commitments.
  • Integrity: Always choosing the right path.
  • Create Opportunities: Empowering our team to excel.

The Project: Our client is a leading global financial institution with Corporate Real Estate (CRE) operations spanning over 60 countries, managing approximately 270 office buildings and 2,500 branches. Their vision for the CRE function is to serve as trusted advisors to their global businesses, balancing service, cost, and risk. They aim to achieve this by collaborating with key strategic industry partners to introduce innovation and new working practices into their operations. Mace is one of these strategic partners, tasked with establishing an Independent Project Management Office (IPMO).

Role Requirements: This position is integrated within the client organization, necessitating in-office attendance three days a week.

Your Responsibilities:

  • Establish and nurture relationships with internal functions and stakeholders, such as IT and marketing.
  • Develop a comprehensive communications strategy and an annual communications plan in collaboration with the client.
  • Align the communications plan with Managed Delivery Partners (MDP).
  • Facilitate the dissemination of communications, highlighting project design successes, best practices, and market insights.
  • Encourage team collaboration through workshops, knowledge-sharing presentations, and team meetings.
  • Collaborate with the video and photography team to ensure key content is effectively captured.
  • Conduct research to provide relevant insights and analysis, staying informed about market developments and sharing knowledge with key stakeholders.
  • Identify and implement continuous improvement initiatives or significant business enhancements.
  • Utilize the communications dashboard data to support stakeholder relationships.
  • Work collaboratively towards achieving net-zero carbon transition goals, managing and communicating associated carbon emissions and reductions throughout project delivery.

Qualifications:

  • Understanding of the professional services and/or building/property sector.
  • Exceptional written and verbal communication skills across all stakeholder levels.
  • Experience in developing and executing communications strategies.
  • Proven ability in the tactical management and delegation of communications activities.
  • Demonstrated behaviors of collaboration, curiosity, contribution, and championing.
  • An international perspective.
  • Proficient in Microsoft Office applications.

Additional Requirements:

  • Degree-level education or equivalent experience.

In this role, you will have access to support from the Stakeholder Services Centre of Excellence within Mace.

Mace is an inclusive employer, welcoming applications from a diverse range of candidates. If you feel you do not meet all the criteria, we encourage you to apply, as you may still be the ideal candidate for this or another role within our organization.

We are also open to discussing part-time, flexible, and hybrid working arrangements where appropriate.