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Cosmetics Consultant and Key Holder
2 months ago
Are you enthusiastic about the cosmetics sector and dedicated to assisting others in enhancing their personal style? As a Cosmetics Consultant at KIKO Milano, you will play a pivotal role in providing outstanding customer service while sharing your beauty knowledge with our esteemed clientele.
Primary Responsibilities:
- Welcome and assist customers in a friendly manner, following KIKO standards.
- Work towards achieving the business objectives set by the Store Manager, focusing on customer satisfaction, sales performance, and key performance indicators.
- Provide tailored product suggestions and engage in cross-selling to fulfill customer requirements.
- Stay informed about the latest beauty trends and report any concerns to management for prompt resolution.
- Opportunity to assist the Store Manager in training the store team as a 'Beauty Mentor'.
Adherence to Procedures & Policies:
- Ensure the store operates in accordance with KIKO standards and protocols.
- Maintain the store's visual presentation, layout, merchandising, and cleanliness in line with KIKO guidelines.
- Keep abreast of market trends and ensure high-quality customer service.
- Qualifications:
- Prior experience in the fashion or beauty sector is preferred.
- In-depth knowledge of beauty products and current industry trends.
- Exceptional communication and customer service abilities.
- Ability to excel in a dynamic retail environment.
- Willingness to work evenings, weekends, and holidays.
- Proven track record of achieving sales targets.
- Experience in conducting product demonstrations and makeup application.
- Understanding of skincare routines and techniques.
- Ability to maintain a clean and organized workspace.