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Senior Team Leader

2 months ago

Essex, United Kingdom Iceland Full time

About the Role

We are seeking a highly skilled and motivated Senior Supervisor to join our team at Iceland. As a Senior Supervisor, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities

  • Manage store operations, ensuring seamless day-to-day running and maintaining high standards of customer service.
  • Lead and motivate a team of colleagues, providing guidance and support to ensure they have the skills and knowledge to excel in their roles.
  • Develop and implement sales strategies to drive growth and increase customer engagement.
  • Monitor and control stock levels, ensuring accurate inventory management and minimizing waste.
  • Collaborate with the Store Manager to achieve business objectives and implement company policies and procedures.

Requirements

  • Proven experience in a retail management role, with a strong track record of delivering results and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work flexibly, including weekends and bank holidays, to meet the needs of the business.

About Iceland

Iceland is a leading retailer with a strong commitment to customer service and community engagement. We offer a dynamic and supportive work environment, with opportunities for career development and growth.