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Lead Manager for Client Transformation
2 months ago
Position Summary
- Accountable for spearheading and executing customer-centric transformation initiatives within the Infrastructure, Government, and Healthcare domains.
- Guide teams to ensure exceptional client interactions, collaborating closely with clients and colleagues.
- Oversee profitability and revenue on client projects, contributing to business expansion and thought leadership.
- Build and nurture client relationships to stimulate business prospects and sales growth.
- Requires proficiency in Strategy, Insight, Technology, and data implementation.
- Serve as a mentor to enhance team skills and manage performance effectively.
- Identify new client prospects and elevate KPMG's market standing.
- Managing the execution of workstreams within a multifaceted program.
- Effectively leading and managing consultant teams.
- Strong expertise in areas such as Digital Transformation and Customer Experience.
- Industry insight in sectors like Infrastructure, Government, and Healthcare.
- Experience in deploying customer experience technology solutions.
- Coaching team members for professional growth and excellence in client delivery.
- Exhibit thought leadership and foster new business avenues.
- Experience in customer strategy, service design, and customer-oriented operating models.
- Proficient in drafting proposals, delivering client outcomes, and engaging with digital, data, and technology.
- Demonstrated leadership in consultancy settings.
- Exemplify KPMG values with strong leadership and relationship management abilities.
- Highly organized, detail-focused, and adept at managing complex projects.
- Comfortable leading business development efforts and commercial discussions.
KPMG is a premier professional services organization, providing numerous opportunities for personal and professional growth. Our collaborative and supportive workplace fosters employee success in achieving career goals, complemented by flexible working arrangements that promote a balanced lifestyle. Join us and contribute to a vibrant team that is shaping the future of business.
