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Technical Officer
4 weeks ago
We are seeking a highly skilled and organized Technical Officer to join our Albyn Housing Society team. As a key member of our customer and property services team, you will play a vital role in delivering exceptional service to our customers across the Highlands.
Key Responsibilities:
- Ensure compliance with Health and Safety requirements and other regulatory standards.
- Manage contractors to deliver high-quality service within set standards.
- Conduct thorough Stock Condition Surveys of void properties.
- Record all tenant interactions on the CRM system and Asset Management System.
- Utilize strong ICT skills, including Microsoft 365, Project, and online applications.
- Diagnose building-related defects and provide expert solutions.
- Travel within the Highlands and occasionally outside to meet customer needs.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and training.
- A company pension scheme and group life cover.
- Access to an employee assistance program and wellbeing hub.
- Family-friendly policies and a car allowance (if applicable).
Our Values:
We are a people-first organization, driven by our vision to maintain and build quality homes, provide excellent customer service, and give opportunities for people and communities to flourish.
Our Culture:
We value collaboration, innovation, and continuous improvement. Our hybrid working model allows for flexibility and work-life balance, while our community-based service delivery ensures we meet customers where they are.