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Care Team Lead

2 months ago

Stow cum Quy, United Kingdom AgeCare Full time
Job Description

AgeCare is seeking a dedicated and experienced Care Team Lead to join our team. As a key member of our care team, you will be responsible for leading and managing our team of carers to ensure the highest standards of care for our residents.

Key Responsibilities
  • Statutory Responsibilities and Care Duties
    • Ensure the physical, social, and emotional needs of our residents are met to the highest standards.
    • Assist and participate in all aspects of personal care for all residents, becoming familiar with all needs and personalities.
    • Setup and monitor programs for residents' care needs (food & fluid, incontinence, etc.).
    • Manage resident admissions and ensure they are welcomed into the hotel.
    • Assist the management in reviews of residents' care plans.
    • Monitor quality control and ensure high standards are practiced at all times.
    • Provide deputy management cover for the hotel as required and during out of hours.
    • Ensure that all aspects of health and safety are adhered to.
    • Assist the management with special functions as required.
  • Administration Duties
    • Ensure that all policies and procedures for the ordering, receipt, recording, storage, handling, administration, and disposal of medicines are adhered to.
    • Perform a monthly med audit and assist with daily med audit performed by senior staff.
    • Ensure the doctor's weekly round and district nurse visits are supervised and utilized for maximum benefit.
    • Facilitate regular assessments of residents and document appropriately.
    • Manage and monitor CHATs visits, social worker reviews, and community nurse rounds.
  • Staff Management Responsibilities
    • Ensure that care staff are deployed and conducting their daily routines efficiently to the required standard and provide cover when required.
    • Perform daily handover, set roles, and allocations for staff on a daily basis.
    • Manage staff in terms of shift coverage and deployment for sickness and absences, reporting to the management with concerns, issues, and requirements.
    • Provide support/supervision for the performance management of staff and to be responsible for effective team working.
    • Assist management with the supervision/appraisal of staff and the probationary review of new staff.
    • Ensure doorbell and telephone are answered efficiently and in a professional manner.
    • Monitor daily room checks, ensuring high standards of environment are maintained and report all maintenance issues to management.
    • Participate in appropriate staff training activities.
    • Assist and participate in recruitment and induction process for new staff as required.
    • Chair senior meetings to ensure communication between management and care staff.
  • Liaison
    • Liaise with pharmacist as necessary.
    • Meet and update with manager each day.
    • Liaise with and monitor chiropody, hairdressing, dentist, optician, hospital visits, and all other external agencies appropriate to providing a high-quality service.
    • Book, manage, and chase up appointments for residents (blood pressure, transport, etc.).
    • Liaise with relatives about current conditions and concerns.
    • Attend all meetings as required.